The New South Wales government has announced the development of a new rail nerve centre.
Minister for Transport and Infrastructure, Andrew Constance, said the new rail nerve centre would reduce train delays and provide faster information to customers.
“This new centre will ultimately improve train reliability for customers and when there are delays, information will be communicated much more quickly,” Constance said.
“This is a massive commitment to a transformational project that will help ensure Sydney Trains can continue to improve the service it provides to customers.”
The $276 million rail nerve centre will be built at Green Square, ensuring the train network is controlled from a single location.
Sydney Trains Chief Executive, Howard Collins, said rail performance in recent years had been held back by outdated technology.
“At the moment we manage the trains and tracks, respond to incidents, communicate with customers and monitor their safety from different locations and in different ways,” Collins said.
“One example is that during an incident, there are multiple phone calls made between the person reporting the incident, the person who controls the trains, another party in charge of fixing the fault and the response team in the field.”
The facility is set to open in 2018.
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